📐 1. Calibration Services

Standard Calibration performed during initial installation.

Scheduled Recalibration at manufacturer-recommended intervals (typically every 6–12 months).

Certified Calibration Reports traceable to national/international standards (e.g., ISO/IEC 17025).

On-Demand Calibration services available for compliance audits or performance checks.

🛠 2. Preventive & Corrective Maintenance

Preventive Maintenance visits to clean, inspect, and service instruments regularly.

System Health Checks to optimize instrument lifespan and prevent unexpected failures.

Corrective Maintenance (repairs) in the event of malfunction or performance degradation.

Genuine Spare Parts replacement (within or beyond warranty terms).

👨‍🏫 3. User Training & Operational Guidance

On-site Training at the time of installation, covering instrument operation, basic maintenance, and troubleshooting.

Hands-on Guidance for laboratory staff on proper usage, safety precautions, and error handling.

Refresher Training available upon request.

Access to Documentation including updated user manuals, SOPs, and training videos.

📋 Warranty & Service Contracts

Standard Warranty: 12–24 months depending on instrument type

Optional Service Contracts:

AMC (Annual Maintenance Contract) – Covers regular calibration and preventive maintenance

CMC (Comprehensive Maintenance Contract) – Includes AMC + full repair support with selected parts